Case Study : M-Kem

Customer Flow Management and Push for Service

Long Range Systems (LRS) were approached by M - Kem to provide a solution for their customer flow management in their pharmacy dispensary and surgery areas.

LRS's buzzer system allows customers to drop off their scripts and / or book their surgery appointments and then roam freely within the pharmacy. When their scripts and / or appointments were ready, customers are easily notified via the LRS buzzer.

LRS also provided M - Kem with push for service devices whereby the nurses in each consultation room could notify the receptionist if they required assistance or were available to see the next patient.